01 / Intake sheet

Diagnosis first, then parts, on one document

Give us the plate or VIN and your city. A coordinator opens the job card the same working day.

No payment at intake. The branch confirms the slot by phone.

Avg. diagnosis time 47 min / replaced components covered 12 months or 20 000 km

Work order 24-1132Opened 12 Mar 2025
Vehicle
Skoda Octavia III, 2017, 148 200 km
Reported symptom
Steering wheel vibration above 90 km/h
Measured
0.42 mm lateral runout
Tolerance
0.10 mm
Verdict
Attention
Component replaced
Front brake disc 1K0 615 301 AA
Technician
ID 07 / completed 13 Mar 2025
Technician measuring front brake disc runout with a dial gauge on a lift
Bay 3, Baseina St branch, Kyiv, 13 March 2025.

02 / Diagnostic capability

Instrument list with the ranges we can actually measure

Every bay is listed with its tolerance window and calibration date. The figures are read from the branch log, not from a supplier brochure.

Calibration log, Kyiv branches, updated 11 March 2026
Instrument Measured range Tolerance State
Four-channel oscilloscopeDC 0–200 V±0.5 %Verified
Parasitic draw clamp0–2000 mA±1 mAAttention
Compression tester, petrol and diesel0–40 bar±0.2 barVerified
Leak-down smoke generator0–1.5 bar±0.05 barVerified
Conductance battery tester100–1400 A CCA±5 %Verified
Four-wheel alignment rigcamber ±8°, toe ±3°±0.01°Verified
Exhaust gas analyserCO 0–10 % vol±0.03 %Verified

Rows marked Attention sit outside the branch tolerance window on the test date and are re-run before any component is ordered. A single session does not always reveal an intermittent failure that occurs only under load or at temperature extremes.

How a session is recorded and handed over

03

Procedure library

Current revision

Seven steps, each one logged against the work order

The same document the driver receives: step, part number, torque value and the minutes it took.

  1. 01

    Complaint intake and job record

    10 min

    Symptom written in the driver's own words before the car enters the bay.

    Work order
    24-1132
    Fields logged
    11
  2. 02

    Electronic diagnostics

    25-40 min

    Stored and pending codes read from engine, ABS and body modules; live values compared with tolerance.

    Interface
    OBD-II / CAN
    Recorded
    DTC + freeze frame
  3. 03

    Lift inspection and measurement

    20 min

    Wear items measured against the ruler, not estimated by eye.

    Lift bay
    2-post, 3.5 t
    Disc runout limit
    0.05 mm
  4. 04

    Part selection and authorisation

    15 min

    OEM and aftermarket options are quoted side by side before anything is ordered.

    Lower control arm OEM
    48068-06120
    Aftermarket
    48068-AE01
  5. 05

    Replacement and torque sequence

    45-70 min

    Every fastener is tightened to a published value and that value is typed into the work order.

    Caliper guide pin
    30 N.m
    Control arm bolt
    155 N.m
    Wheel bolt
    140 N.m
  6. 06

    Verification run and re-check

    20 min

    Codes cleared, 6 km mixed road test, original symptom re-measured.

    Codes after test
    0 stored
    Re-measure
    vibration 80-110 km/h
  7. 07

    Documented handover

    10 min

    The report leaves with the car and lists the steps that were not required.

    Report length
    3 pages
    Warranty
    12 months or 20 000 km

A diagnostic session does not always reveal an intermittent failure that occurs only under load or at a specific temperature. Request a diagnostic session

05

Branch network

Six branches, one work order

Lifts, calibration equipment and the next free slot in EET, per workshop. Selecting a row sets the intake line for your request.

Capacity and equipment from the workshop log, updated hourly
City Address Lifts Calibration equipment Next free slot (EET) Select
Kyiv Baseina St, 5 8 4-wheel alignment rig, ADAS bay 09:40 today
Kyiv Obolonskyi, Heroiv Dnipra St, 24 6 4-wheel alignment rig, smoke tester 11:15 today
Lviv Kulparkivska St, 88 5 4-wheel alignment rig, smoke tester 14:00 today
Odesa Kyivska St, 12 6 ADAS bay attention 08:50 tomorrow
Dnipro Zaporizke Hwy, 45 4 4-wheel alignment rig 10:30 tomorrow
Kharkiv Akademika Pavlova St, 160 5 4-wheel alignment rig, smoke tester 13:20 tomorrow

Intake line: Kyiv, Baseina St, 5. Next free slot 09:40 today EET.

Cross-branch jobs keep one number from intake to handover. The full equipment list sits in the capability matrix, and the diagnostic request itself starts in the intake form.

06 Price and warranty

Rates, diagnostic fee and warranty, stated as figures

Every amount below is quoted before work begins and printed on the work-order document. Nothing is added afterwards.

Labour rate per norm-hour by branch

BranchPer norm-hour
Kyiv, Baseina St1 250 UAH
Kyiv, Nyvky1 150 UAH
Lviv, Horodotska St1 100 UAH
Dnipro, Naberezhna St1 000 UAH

A norm-hour is the manufacturer's time allowance for one operation, not the clock time the vehicle stands at the lift.

Fixed items and warranty

Diagnostic session
1 400 UAH
Credited against repair, same branch, 14 days
1 400 UAH
Warranty, replaced components
12 months / 20 000 km
Warranty, fitting labour
6 months

All amounts include VAT where applicable.

Warranty covers parts supplied and fitted by the branch, identified by part number on the work order. Wear items and customer-supplied parts are excluded.

Request a diagnostic session or read the session scope and intake form.

07 / Contact

Book a diagnostics slot at the branch nearest to you

Requests sent before 16:00 EET are scheduled the next working day at a branch with a free lift and the calibration equipment the job requires.

Address
Business Center 'Arena', 5 Baseina St, Kyiv, 01004, Ukraine
Phone
+380 932 354 1786
Email
contact@dravoneliss.com
Branch hours
Mon to Sat, 08:00 to 19:00 EET
Intake desk at the Kyiv branch with a printed work order and a diagnostic tablet on the counter
Kyiv branch, 5 Baseina St — intake desk, 12 March 2024.

Diagnostic request

A coordinator calls back with the branch, the slot and the labour rate per norm-hour before any work starts.